Get in touch with us!
Fill out the form below and one of our service representatives will get back to you within 48 hours.
Have a more urgent matter? Call us at 1-888-999-9800.
Contact us by Phone
888-999-9800 (toll free)
For Customer Assistance
By phone: Contact us between 8:00 am - 5:00 pm Eastern at 1-888-999-9800 ext. 2
By e-mail: Contact us between 8:00 am - 5:00 pm Eastern at support@buildyourfirm.com
After 5:00 pm Eastern or on Weekends
If you are a website client with a technical emergency call 1-888-999-9800 and listen for the after hours prompts. Follow the instructions to reach emergency technical support.
Useful Links
- Frequently Asked Questions
- Manage Your Account
- Subscribe to access password protected articles and other content on Build Your Firm's website
- Unsubscribe from password protected articles and other content on Build Your Firm'w website
- Request a Free Information Kit
- Website clients: contact us about your website with Build Your Firm
Contact Emails
Business Development
Submit a question about our Marketing Services
Website Clients
Submit a question or changes to your website with Build Your Firm. Do not use this for technical emergencies or trouble tickets.
Website Development and Internet Marketing
Submit a question about our Internet Marketing Services
Billing
Submit a billing question
General Inquiries
Reach a customer service representative by email
Staff Directory
Support Team | support@buildyourfirm.com | Ext. 2 |
Nita Sabo | Director of Sales | Ext. 156 |
Deb Kelleher | Billing Manager | Ext. 155 |
Jennifer Altschuler | Outsourced Marketing Program Director | Ext. 165 |
Robin Nerkowski | Website Design Team Manager | Ext. 154 |
Vanessa Lambert | Graphic Designer | Ext. 114 |
Randy Soto | Website Developer | Ext. 160 |
Gabe Gil | Website Developer | Ext. 164 |
Karen Gardner | Content Marketing in a Box Director | Ext. 163 |
Hugh Duffy | Chief Marketing Officer | Ext. 151 |
Allan Ratafia, CPA | President of Build Your Firm | Ext. 212 |